Apple App store broken for Cinq Photo

Unfortunately it appears that the App store is showing the Cinq Photo app as “No longer available” when you attempt to download it on your iPhone.

This does not appear to be a problem on the iPad, even though this is a single Universal App (one App for both iPhone and iPad).

This is very unfortunate because of the timing of this Apple App Store problem. We have had a tremendous response from being the Kim Komando App of the day (thank you so much!).

UPDATE: It turns out that this issue was related to installing on multiple devices.  If you first installed on an iPhone, then you would get the “no longer available” error when attempting to install on another device with the same iTunes account like an iPad.  In testing we discovered that rebooting the device receiving the message resolves this issue.  Additionally, this was true for any previously purchased App and not just Cinq Photo!

  • Share/Bookmark

Server Upgrade Scheduled Downtime until 5PM 3/10/2011

Join the forum discussion on this post

We are performing a server capacity upgrade do to the overwhelming success of Cinq!  We anticipate restoring service by 6:00PM EST on 03/10/2011.

You can still access your Cinq Server on your local network in the meantime!

We’re Back up!  Quicker than planned.  If your Cinq Server does not connect, simply exit and restart the Cinq Server on your Mac or PC.

  • Share/Bookmark

Apple Formula Spells Success for One Start-up with Cinq Photo

February 22nd, 2011

NEW YORK–(BUSINESS WIRE)–Tunaverse Media has seen its fair share of changes in technology since developing its Cinq Photo App™ over the last two years, but attributes the majority of its success to Apple’s continuous innovations in mobile technology. With the release today of Cinq Photo on the iTunes App Store® and the wealth of new Verizon customers discovering the iPhone and iPad, the Company’s founders are immensely grateful to Apple.

Since early 2005, Tunaverse™ has been working to finally put consumers in control of their digital media. The Company’s first effort was a remote control media player for music that provided two-way wireless syncing with a home music library. Tunaverse may have been ahead of its time – it was before smart phones and 3G – and phone companies made it virtually impossible to get this software to consumers. After building a working platform, Tunaverse went to Lehman Brothers to secure funding for commercialization, only to watch Lehman Brothers disappear as the economy collapsed.

With the release of the iPhone, Tunaverse found a home and pivoted to photography. The founders could see that the move to digital had left photographers with a hopelessly complex world of incompatible hardware and software. They knew their technology could help photographers get what they wanted—control over their digital images—but they didn’t know exactly what that meant. Since releasing Cinq in September 2009, they have been refining their unique technology in the Apple ecosystem, listening to their users and working to understand the marketplace.

The Company has learned a lot along the way. Every step taken by Apple, from enhancing the operating system to introducing the iPad, has helped Tunaverse deliver Cinq Photo, which the Company believes properly showcases the Tunaverse technology and provides the features users want.

Cinq Photo automatically delivers high resolution photos home as they are taken, remotely or on local Wi-Fi; imports high-resolution photos for touch-screen editing, then saving home or posting to Facebook; batch sending photos in the background; and printing anywhere with AirPrint.

“Now it truly doesn’t matter where you or your photos are, as you have easy access to them and can do what you want with them,” said Ross Pirtle, President of Tunaverse.

Another development by Apple made Cinq Photo even easier to use. “The Mac App Store was a game changer for us because Cinq Photo requires a download on your computer,” he said. “The Mac Store makes it so simple. “

The iPad has also had a transformative impact on photography. “Touchscreen photo editing is dramatically more enjoyable than working on a computer,” Pirtle said. Until Cinq Photo, it was impossible to get high-resolution photos onto the iPad because it lacks a USB or SD card slot and normal syncing through iTunes does not deliver a high-resolution image to the device. With Cinq Photo, high-resolution images are saved locally, simply by viewing them.

“We discovered that free is better, at least for us,” said Pirtle. “We doubled our user base in one month by offering a free version of the application. And because our users spend almost two minutes using the App per session, ad revenue exceeds download revenue, without interfering with user experience.”

With every advancement by Apple the Company has moved closer to accomplishing its vision for freeing photographers to focus on the creative side of their craft. “We have Apple to thank for giving us the platform to do it,” Pirtle said.

  • Share/Bookmark

Tunaverse Media integrates AirPrint™ into Cinq for iPad®

December 21st, 2010

NEW YORK–(BUSINESS WIRE)–Tunaverse Media today announced that its Cinq for iPad App now enables consumers to print their photos or those just taken on an iPhone anywhere there is an AirPrint-enabled printer.

Just two weeks ago, Tunaverse unveiled on the iTunes App Store℠ its Cinq Free iPhone® App, which automatically sends full resolution photos home as users take them on their iPhone. Today the innovators at Tunaverse are upping the ante with the ability to AirPrint photos anywhere.

Consumers are finally starting to get what they have been asking for in digital photography. “No more flash drives. No more time consuming uploading to third party servers. With Cinq Free and Cinq for iPad you can just ‘snap it, save it, share it, AND print it,’ wherever you are, and wherever your photos are,” says Ross Pirtle, President.

With virtually everything going wireless, Cinq is continuing the trend, allowing users to print photos on-the-go. With Cinq on the iPhone and iPad, users can take a picture on an iPhone, automatically save it to a home computer and instantly view it on an iPad. This latest upgrade lets users simply send that photo – or any one photo they have on any of their home computers – directly to any AirPrint-enabled printer, even one away from home.

The Cinq for iPad App also wirelessly saves home photos onto the iPad as they are viewed so they are available for offline viewing. That means users no longer need to upload, download, or transfer files to stay connected to their pictures. The new update includes a “Recently Viewed” album that shows every photo that has been viewed remotely.

Cinq is now compatible with AirPrint-enabled printers, and Pirtle says that this is just the beginning. “We expect to be able to offer mail home printing very soon, along with retail in-store pick up. We believe if we make the process easy enough, people will print more photographs. Posting photos on social media is about sharing the moment; printing a picture is about saving the memory.”

“It’s hard to imagine a future where no one saves print quality photographs or makes photo books of special events,” explains Pirtle. “At the moment, the photo industry does not support an easy access, easy print approach. We are doing what we can to give consumers what we think they want: the ability to save photos to their home wirelessly, access them when they are away from home, and print them without having to go home to get them.” With Cinq, now you can.

About Tunaverse Media, Inc.

Our flagship Cinq App provides a simple, easy-to-use, instantaneous access solution that connects home/office computers with your iPad, iPhone, and iPod touch to share digital photos anywhere. Cinq is available today on the App Store℠.

  • Share/Bookmark

Revolutionary iPhone App From Tunaverse Media Sends Photos Home As You Take Them

December 9th, 2010

NEW YORK–(BUSINESS WIRE)–The digital innovators at Tunaverse Media today unveiled their revolutionary Cinq Free™ App for iPhone® and iPod touch®. Available for free on the iTunes App Store℠, Cinq enables iPhone and iPod touch users to snap pictures and have their full resolution images automatically saved onto their Mac® or PC. Cinq also includes retina display support with 4x higher resolution to deliver sharp, clear, bright images, with zoom-in capability when viewing home photos.

Ross Pirtle, President of Tunaverse, sees Cinq as a game-changer in mobile photography. “Cinq transforms an iPhone into the only camera in the world that automatically saves a photo on your home computer as you take it. We spent over a year refining the software to make this as robust and intuitive as possible and are excited to offer this to consumers for free. We hope to change the way people view digital cameras by eliminating the need to offload photos.”

With a WiFi or 3G connection, Cinq connects photographers to their home photo library to view or share any photos in their collection. Cinq also works in conjunction with Cinq for iPad™, where photos taken on the iPhone are instantly viewable on the iPad’s breathtaking display with no need for manual syncing.

Photographers can now enjoy the ease of capturing a photo using Cinq on an iPhone, automatically have it save to a Mac or PC, and viewing it immediately with Cinq on their iPad or iPod touch. Pirtle says, “People look astonished whenever I take a photo on my iPhone and then pick up my iPad to show the image I just took, which has already been saved to home and viewable on the iPad using Cinq.” These photos are also saved to the iPad, so that they are available if disconnected from a data source. This subtle shift is at the core of Cinq technology. There is no need to transfer photos once they are stored at home, as they can be accessed and shared anytime, from anywhere, using any device running Cinq.

Cinq offers a range of features, including posting and saving friends’ images from Facebook and Twitpic. With more product innovations on the way, including remote photo printing, editing, and beaming of photos to friends’ devices, Pirtle says “the sky’s the limit when it comes to what Cinq can offer. Amateur and professional photographers should be ready to make Cinq their go-to photography application.”

About Tunaverse Media, Inc.

Our flagship Cinq App provides a simple, easy-to-use, instantaneous access solution that connects home/office computers with your iPad, iPhone, and iPod touch to share digital photos anywhere. Cinq is available today on the App Store℠.

  • Share/Bookmark